This website (https://www.screeninstitute.eu/) (Website) is edited by the International Screen Institute, with registered office at Lindengasse 56, 1070 Vienna, Austria (hereinafter ISI). For any questions on this Website and its contents, or if you wish to contact ISI, please refer to the contact page.
1 Introduction
This Policy (“Policy”) sets out how We (ISI) collect and process information from which you can be directly or indirectly identified (Personal Data) when you visit our Website or interact with us through our digital offerings. It also describes how your Personal Data is used, shared and protected, the choices you have regarding your Personal Data and how you can contact us.
We may change this Policy from time to time. If we make any important changes to this Policy, then we will inform you about those changes and the date of the changes at the top of this Policy.
2 Personal Data we collect
2.1 Personal Data you give us. You may give us information, including information that can identify you (“Personal Data”), when you use our Website, correspond with us or subscribe to receive our newsletter, purchase our products or services. When we request information from you, we will collect the information contained in the relevant forms or pages. You may choose to provide additional information to us when you contact us or otherwise interact with us.
2.2 If you subscribe to receive one of our newsletters or receive other forms of direct communications from us, then you may provide us with your personal identification data, as your name, and your contact details as your e-mail address.
2.3 Personal Data we collect automatically. When you visit our Website we may automatically collect the following information: browser information as your IP address, log-in information, location information, browser type and version, browser plug-in types and versions, operating system and platform, device from which the access is made, information about your visit including the URL clickstream to, through and from our Website, your advertising ID (if this is supported by your device), content you viewed or searched for, videos you have accessed, download errors, length of visits to certain pages, page interactions, screen resolution, device processing power and memory, playback errors and buffering issues, and unique device identifiers. We collect information automatically through the use of various technologies, including through “cookies”.
3 Why we use your Personal Data
3.1 We use the Personal Data we collect in order to provide you with the best possible experience when you access our Website and engage with us, including by using our services and products. This includes using your information for the following purposes:
▪ (a) providing and improving our products and services: we may use your Personal Data, as personal identification data (name, date and place of birth, nationality, gender, marital status, copy of identity card etc) contact information (e-mail address, mobile number, and address), information on education, skills and professional experience (title/educational degree, work history), information about your trainings (education and training history), information about booked and attended events, financial information, travel data, in order to provide you with the products and services you have requested, for example when you have purchased our services, and in order to send you confirmation emails (legitimate interests (Art. 6 para. 1 letter f GDPR, performance of a contractual obligation GDPR Art. 6 para. 1 letter b)). We may use your Personal Data as browsing information (e.g. IP address, browser type and version, operating system, interface used), date and time of access and access status, to provide, improve and adapt our Website, to improve our products (legitimate interests (Art. 6 para. 1 letter f GDPR, performance of a contractual obligation GDPR Art. 6 para. 1 letter b)) and services to better suit the behaviours and technical capabilities of our users;
▪ (b) administering the Website: we may use your Personal Data in order to administer our Website for internal operations, including troubleshooting purposes and to understand any errors you may encounter when using our Website (to safeguard our legitimate interests (Art. 6 para. 1 letter f, performance of a contractual obligation GDPR Art. 6 para. 1 letter b)).
In order to be able to fulfil the abovementioned purposes, we work together with service providers (so-called “Processors”), who process your personal data on our behalf and for our purposes – but not for their own purposes. These Processors include: Matomo, Borlabs, Wordpress.
▪ (c) improving use and content of our Website: we may use your Personal Data as browsing information (e.g. IP address, browser type and version, operating system, interface used), date and time of access and access status in order to improve the content of our web pages and ensure that it is presented in the most effective manner for you and your devices (legitimate interests (Art. 6 para. 1 letter f);
▪ (d) safety and security: we may use Personal Data collected on our Website, as (e.g. IP address, browser type and version, operating system, interface used), date and time of access and access status as part of our efforts to keep our Website safe and secure and to help manage and administer our IT systems (legitimate interests (Art. 6 para. 1 letter f GDPR).
▪ (e) marketing: we may use your Personal Data, as personal identification data (name, date and place of birth, nationality) contact information (e-mail address, mobile number, and address) and browsing information, after having obtained your consent,in order to communicate with you and keep you up to date with our activities and events and those of third parties that you may be interested in and to make suggestions and recommendations to you on our Website about products or services that may interest you (Art, 6 para, 1 letter a GDPR). We will share with you news and updates via e-mail, provided that you gave us your consent.
▪ (f) providing customer service and managing any complaints or requests: we may use your Personal Data as personal identification data (name, date and place of birth, nationality, gender, marital status, copy of identity card etc) contact information (e-mail address, mobile number, and address), information on education, skills and professional experience (title/educational degree, work history), information about your trainings (education and training history), information about booked and attended events, financial information, travel data, name, e-mail address and addressin order to provide you with a more efficient customer care service and to manage any complaints or requests on your behalf (Art. 6 para. 1 letter f GDPR); if you contact us in connection with the conclusion of a contract, in a pre-contractual context or in connection with the direct fulfillment of a contract, we may use your Personal Data as listed above to process your requests in a customer-friendly manner, and manage concerns or requests on your behalf (Art. 6 para. 1 letter b GDPR).
▪ (g) to make necessary disclosures and law enforcement: we may use your Personal Data, as listed above in let. f) in order to make necessary disclosures in response requests which We are legally required to comply with, to law enforcement or regulatory authority, body or agency or in the defence of a legal claim (Art. 6 para. 1 letter c). Furthermore, to enforce our Terms and Conditions and/or this Policy (Art. 6 para. 1 letter f GDPR).
4 Legal grounds for using your Personal Data
4.1 Our processing of your Personal Data will be based on a variety of legal grounds, including:
▪ (a) where you have provided your consent: for example, we require your consent in order to process your Personal Data for direct marketing activities, when using technology such as non-functional cookies (Art, 6 para, 1 letter a GDPR);
▪ (b) where we need to comply with a legal obligation: for example, we may need to disclose your Personal Data to a law enforcement agency or to your or our representatives acting in a legal dispute (Art. 6 para. 1 letter c); and
▪ (c) where the processing is necessary for the purposes of our legitimate interests:this includes, for example, to: (1) to provide you with the services or products you ordered from us (2) to better understand how you use our products, services and Website and to make improvements; (3) to research and analyse the products and services you want; (4) tailor our content and offers to those more relevant to your interests; (5) to remain aware of updated market practice to ensure that we are offering a service which is competitive and meets the expectations of our customers (Art. 6 para. 1 letter f GDPR).
5 How we share and disclose your Personal Data
5.1. We may share your Personal Data, as personal identification data, contact information, information on education, skills and professional experience, information about your trainings and financial information with third parties, which include third party organisations providing a service to us, third party organizations that fund our activities, or entities acting as our IT suppliers, database providers, backup and disaster recovery specialists, and other service providers necessary for improving our products and services.
5.2 We will share your Personal Data, as browsing data, with and access information from analytics and search engine providers that assist us in the improvement and optimisation of the Website for better personalisation of content.
5.3 Our suppliers, funding entities, and service providers will be required to meet our standards on processing information and security. The information we provide them, including your Personal Data, will only be provided in connection with the performance of their function. They will not be permitted to use your Personal Data for any purposes other than those outlined in this Policy.
6 How to opt in or opt out of direct marketing
6.1 Provided that We obtained your consent, We, and selected third parties that collaborate with us in the provision of our products and services to you, or organize events that may be of interest to you, may use the Personal Data you give us for direct marketing purposes to provide updates, newsletters, information about events or other communications that we think may interest you.
6.2 You may object to receiving direct marketing from us at any time by contacting us by email at the email address detailed below or selecting the unsubscribe option in our email communications.
7 Cookies and similar technologies
When you visit our Websites, we process Personal Data using cookies and similar technologies (e.g., tags, web beacons, local/session storage, and JavaScript) (hereinafter collectively “Cookies”). Cookies are small text files that are stored on your end device (PC, laptop, tablet, or smartphone). These text files are downloaded by your browser when you visit our Websites for the first time. When you visit a website again with the same device or browser, the Cookie and the information stored in it are either sent back to the website that created them (first party Cookie) or sent to another website to which it belongs (third-party Cookie). As a result, the website “recognizes” that it is the same user and adjusts the display of content on the website.
Our cookie settings and cookie information automatically appear at the first visit of our Websites. You can set your personal preferences within the cookie settings. Unless the use of a Cookie is absolutely necessary for example for technical reasons, you may accept or decline the use of such Cookies. You can change your cookie settings any time via the cookie settings. Cookies already stored can be deleted at any time. If Cookies are deactivated for our Website, it is possible that you will not be able to take full advantage of all the functions of the website.
We use Cookies for the following purposes:
• To provide basic functions of the Website and provide any services requested by you, e.g., to save your cookie settings or to offer secure areas for logged-in users;
• For analysis of website usage (“web statistics”), so that we can continuously improve our digital offerings and better tailor them to our users’ needs and interests;
• For the professional presentation of the content of our Websites, e.g., by integrating video services;
You may find more information about the use of cookies in the cookies settings.
8 No automated decision
No automated decision-making, including profiling, takes place.
9 Links to other websites and social media
9.1 Where we provide links to other websites, we do so for information purposes only. The other websites are outside our control and are not covered by this Policy. If you access other websites using the links provided, the operators of these websites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.
9.2 In some pages of our Website, third parties that provide content, applications or plug-ins through our Website may track your use of content, and plug-ins or customize content, applications and plug-ins for you.
10 Data retention
10.1 We will not retain your information for longer than is necessary for our business purposes or for legal or regulatory requirements.
10.2 If you object or opt-out of receiving direct marketing communications from us, we will remove your contact details and marketing permissions to ensure that you do not receive any future marketing communications from us. Also, we will not delete Personal Data if relevant to an investigation or a dispute. It will continue to be stored until those issues are fully resolved.
10.3 In all cases, we will continue to protect your Personal Data in accordance with the terms of this Policy. We will also routinely refresh our information to ensure we keep it up-to-date.
11. Your rights
11.1 Subject to applicable law, you may have the following rights, in certain circumstances, in relation to your personal information:
▪ (a) Right to access your Personal Data. If you wish to obtain a copy of the Personal Data that we hold about you, please contact us at the email address stated below. Before responding to your request, we may ask you to verify your identity and to provide further details about your request. We will endeavour to respond within an appropriate timeframe and, in any event, within any timeframe required by law.
▪ (b) Right to rectify, erase or restrict the processing of your Personal Data. If you wish to rectify, erase or restrict the processing of your Personal Data please contact us at the email address stated below. It is your responsibility to ensure that you submit true, accurate and complete information to us and keep this information up to date.
▪ (c) Right to withdraw consent. Where you have provided your consent to processing, you may withdraw your consent at any time by contacting us.
▪ (d) Right to object. Under certain circumstances you can object to the way we process your personal information, by emailing your request to office@screeninstitute.eu.
▪ (e) Right not to be subject to an automated decision
▪ (f) Right to lodge a complaint with a supervisory authority. You can get in touch with your local regulator if you have a complaint in relation to how we handle your personal information.
11.2 If you would like to exercise any of your rights listed above, you can contact us at the email address detailed above.
12 Information security
We apply physical, technical and administrative measures to protect your Personal Data that is under our control from unauthorised access, collection, use, disclosure, copying, modification or disposal. All information you provide to us is stored on secure servers.
13 Changes to the Policy
This Policy was last updated in December, 2024. A notice will be displayed for 30 days whenever this Policy is changed in a material way.
14 Questions, Concerns and Complaints about this Policy
This Website is maintained by ISI. If you have a question, concern or complaint about this Policy or our handling of your information, you can contact us by email to office@screeninstitute.eu